Jourto Tours

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Jourto Tours

Jourto ToursJourto ToursJourto Tours

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Terms and Conditions

Welcome to Jourto Tours. By using our website, services, and booking facilities, you agree to abide by these Terms and Conditions. Please read this document carefully before using our services or making any bookings.

If you do not agree with any of these terms, you should not access or use our services.

1. Definitions

  • Company refers to Jourto Tours.
     
  • Customer refers to any person or entity using our services, making bookings, or browsing our website.
     
  • Services include travel bookings, tour packages, hotel reservations, flight tickets, and transportation services.
     
  • Third-Party Providers are external service providers such as airlines, hotels, transport operators, and other vendors.
     

2. Use of Services

  • Customers must be at least 18 years old or have the consent of a parent/guardian to book services through our website.
     
  • By making a booking, the customer confirms that all details provided are accurate and complete.
     
  • The customer is responsible for reviewing all travel requirements including visas, permits, and health documentation for their chosen destination.
     

3. Booking and Payment

  • All bookings are subject to availability and confirmation.
     
  • Full payment or an agreed deposit is required to confirm bookings.
     
  • Prices listed on the website are subject to change without prior notice.
     
  • Jourto Tours reserves the right to refuse or cancel a booking at its discretion.
     

4. Cancellations, Changes & Refunds

  • Cancellations and refunds are subject to our Return and Refund Policy.
     
  • Jourto Tours is not responsible for cancellations or delays caused by third-party providers, natural calamities, political situations, or unforeseen circumstances.
     
  • Change requests are subject to availability and additional charges may apply.
     

5. Responsibilities & Liabilities

  • Jourto Tours acts only as an agent for third-party providers and cannot be held liable for any loss, injury, damage, delay, or inconvenience caused by third-party services.
     
  • The company is not responsible for personal belongings lost, stolen, or damaged during the trip.
     
  • Customers are responsible for their own safety, travel insurance, and compliance with local laws at their travel destination.
     

6. Force Majeure

Jourto Tours shall not be liable for any failure to perform its obligations if such failure is due to circumstances beyond its reasonable control, including but not limited to natural disasters, war, strikes, government restrictions, or pandemics.

7. Intellectual Property

All content on the Jourto Tours website, including logos, designs, images, text, and graphics, is the exclusive property of Jourto Tours and is protected by applicable intellectual property laws. Unauthorized use or reproduction is strictly prohibited.

8. Privacy Policy

Our Privacy Policy, which outlines how we collect, use, and protect your personal information, forms part of these Terms and Conditions. By using our services, you agree to the terms of our Privacy Policy.

9. Modifications to Terms

Jourto Tours reserves the right to modify these Terms and Conditions at any time without prior notice. Continued use of the website and services constitutes your acceptance of the updated terms.

10. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising out of or related to the use of our services shall be subject to the exclusive jurisdiction of the courts of [Your City/State].

11. Contact Information

For any queries regarding these Terms and Conditions, please contact:

Jourto Tours
Email: business@jourto-tours.com
Phone: [Your Contact Number]
Address: [Your Business Address]Welcome to Jourto Tours. By using our website, services, and booking facilities, you agree to abide by these Terms and Conditions. Please read this document carefully before using our services or making any bookings.

If you do not agree with any of these terms, you should not access or use our services.

1. Definitions

  • Company refers to Jourto Tours.
     
  • Customer refers to any person or entity using our services, making bookings, or browsing our website.
     
  • Services include travel bookings, tour packages, hotel reservations, flight tickets, and transportation services.
     
  • Third-Party Providers are external service providers such as airlines, hotels, transport operators, and other vendors.
     

2. Use of Services

  • Customers must be at least 18 years old or have the consent of a parent/guardian to book services through our website.
     
  • By making a booking, the customer confirms that all details provided are accurate and complete.
     
  • The customer is responsible for reviewing all travel requirements including visas, permits, and health documentation for their chosen destination.
     

3. Booking and Payment

  • All bookings are subject to availability and confirmation.
     
  • Full payment or an agreed deposit is required to confirm bookings.
     
  • Prices listed on the website are subject to change without prior notice.
     
  • Jourto Tours reserves the right to refuse or cancel a booking at its discretion.
     

4. Cancellations, Changes & Refunds

  • Cancellations and refunds are subject to our Return and Refund Policy.
     
  • Jourto Tours is not responsible for cancellations or delays caused by third-party providers, natural calamities, political situations, or unforeseen circumstances.
     
  • Change requests are subject to availability and additional charges may apply.
     

5. Responsibilities & Liabilities

  • Jourto Tours acts only as an agent for third-party providers and cannot be held liable for any loss, injury, damage, delay, or inconvenience caused by third-party services.
     
  • The company is not responsible for personal belongings lost, stolen, or damaged during the trip.
     
  • Customers are responsible for their own safety, travel insurance, and compliance with local laws at their travel destination.
     

6. Force Majeure

Jourto Tours shall not be liable for any failure to perform its obligations if such failure is due to circumstances beyond its reasonable control, including but not limited to natural disasters, war, strikes, government restrictions, or pandemics.

7. Intellectual Property

All content on the Jourto Tours website, including logos, designs, images, text, and graphics, is the exclusive property of Jourto Tours and is protected by applicable intellectual property laws. Unauthorized use or reproduction is strictly prohibited.

8. Privacy Policy

Our Privacy Policy, which outlines how we collect, use, and protect your personal information, forms part of these Terms and Conditions. By using our services, you agree to the terms of our Privacy Policy.

9. Modifications to Terms

Jourto Tours reserves the right to modify these Terms and Conditions at any time without prior notice. Continued use of the website and services constitutes your acceptance of the updated terms.

10. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of [JAIPUR]. Any disputes arising out of or related to the use of our services shall be subject to the exclusive jurisdiction of the courts of [JAIPUR].



Return and Refund Policy

Welcome to Jourto Tours. We value your trust and strive to offer exceptional travel experiences. This Return and Refund Policy explains the terms under which refunds, cancellations, and modifications are processed for bookings made through our website, mobile applications, or directly via our office.

Please read this policy carefully before making any booking.

1. General Policy

At Jourto Tours, customer satisfaction is our priority. However, due to the nature of travel services — including airline tickets, hotel bookings, tour packages, and transportation services — specific conditions apply to cancellations, changes, and refunds.

Refund eligibility, amounts, and processing timelines may vary based on:

  • Type of service booked
     
  • Service provider policies (hotels, airlines, transport operators, etc.)
     
  • Time of cancellation or modification
     
  • Promotional offers or special discounts applied at the time of booking
     

2. Cancellation Policy

2.1 Tour Packages

  • Cancellations made 30 days or more before the departure date: 90% refund of the total booking amount.
     
  • Cancellations made 15-29 days before the departure date: 50% refund of the total booking amount.
     
  • Cancellations made within 14 days of departure: No refund.
     

Note: Certain packages may be non-refundable or subject to different cancellation terms based on third-party providers.

2.2 Hotel Bookings

  • Refunds depend on the hotel’s cancellation policy.
     
  • Non-refundable bookings will not be eligible for refunds.
     
  • Refundable bookings canceled before the hotel's specified deadline will receive a refund after deducting applicable processing fees.
     

2.3 Flight Tickets

  • Cancellation and refund policies follow the terms of the respective airline.
     
  • Service fees charged by Jourto Tours are non-refundable.
     
  • Refund processing time is subject to the airline’s refund approval.
     

2.4 Customized Itineraries

  • Custom travel plans may involve multiple third-party vendors.
     
  • Refunds depend on the individual supplier policies and cancellation deadlines.
     
  • A service fee of 10-15% of the total package value will be non-refundable.
     

3. Refund Policy

3.1 Refund Eligibility

Refunds are processed only for:

  • Eligible cancellations as per the policy above.
     
  • Booking errors or overcharges.
     
  • Services unavailable due to unavoidable circumstances like natural disasters, strikes, or governmental restrictions (subject to supplier consent).
     

3.2 Refund Process

  • All refund requests must be made in writing via email to business@jourto-tours.com with booking details.
     
  • Upon receiving your request, we will notify you of the eligibility and estimated refund amount.
     
  • Refunds are processed through the original method of payment.
     

3.3 Refund Timelines

  • Refund processing time may vary between 7 to 21 working days after approval.
     
  • In the case of airline tickets and hotel bookings, processing may depend on third-party policies and timelines.
     

4. No-Show Policy

If a customer fails to appear for a tour, hotel stay, or flight without prior cancellation, no refund will be applicable, and the booking will be considered forfeited.

5. Changes & Modifications

  • Changes to bookings (like date changes or name corrections) may be permitted, subject to availability and supplier rules.
     
  • Additional charges may apply for modifications.
     
  • Change requests must be submitted in writing at least 7 days before the scheduled departure for consideration.
     

6. Force Majeure


Jourto Tours shall not be liable for any cancellations, delays, or changes caused by events beyond our control, including but not limited to natural calamities, political unrest, pandemics, or government regulations. Refunds, if any, will be subject to third-party supplier policies.



7. Contact Information

For any queries, cancellations, or refund requests, please contact:


Jourto Tours
Email: business@jourto-tours.com
Phone: +91 8006677151
Address:Shop No. FF4D JTM Mall Jagatpura Jaipur Rajasthan



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